It was an unfamiliar feeling. For the first time in my corporate life, I wasn't recognized as the best. It made me reflect on a number of things, most of which were difficult to accept. It made me realize that the golden child of the call center industry was no more.
Top dog at 17. Quality Representative at 18. Trainer at 19. Training POC at 20. Training Lead at 21. Assistant Training Manager at 22. Training Manager at 23. Now, three years later, I've turned into the one thing I've always despised... Another jaded employee with no fire.
See, there was a reason I never stayed in that room. There was a reason most of my time was spent within the Operations floor. There was a reason my credo was "I'm not here to make friends." And the reason was fairly simple– I liked being the best.
I just had a cigarette, and I figured it out.
I could if I wanted to.
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